RedBalloon

Donor Services CoordinatorPragerU

  • Not-remote
  • Full-time
  • $25 - $30/hr
  • Salary
  • Los Angeles, CA
Job Summary
Location: Los Angeles, California (on-site)Our mission is to promote American values through the creative use of digital media, technology and edu-tainment. We’re proud to be voted among the “Best Place to Work in Los Angeles” by the LA Business Journal 4 years in a row.The Donor Services Coordinator is part of a supportive and collaborative team. This is a great entry-level opportunity with hands-on training and room to learn and grow. Responsibilities include donor and administrative-related outreach, data entry, and helping fulfill donor gifts and benefits. The ideal candidate is friendly and comfortable on the phone, organized, and a reliable team player. This role is a good fit for someone who takes initiative, enjoys staying engaged, and is interested in growing a career in fundraising.Duties and Responsibilities:PragerU Donate Phone Line and Email:Serves as a point of contact on the PragerU Donor Services Team (phone line and email inquiries)Personally handle a high volume of inquiries or determine which inquiries need specialized assistanceDetermine which inquiries have the potential to result in significant gifts and alert the team for further research and follow-upRecommend and execute improvements to handling a high volume of inquiries for maximum efficiency and impactGeneral Administrative:Keep accurate records of donor engagements in VirtuousMailing/assembling department items such as letters, proposals, and meeting packetsAssist with assembling donor gifts, informational packets, etc.Other administrative duties, including supporting the Director of Donor Relations as neededIn support of gift officers, make follow-up calls to donors as neededAssist at local donor events and with various donor campaigns as neededSuccessful Candidates Will Possess:1-3 years of relative work experience preferred (customer service, sales, fundraising, etc.)Proficiency with Google Workspace; demonstrated expertise in ExcelExperience with databases is strongly preferredExceptional organizational and time management skills and a can-do, self-starter attitudeEagerness to work in a fast-paced work environment — and ability to get up to speed quickly, solve problems independently, and juggle multiple assignmentsStrong oral and written communication skills and no call reluctanceMotivation to develop relationships and work collaboratively across the department and the organizationAbility to problem-solve quicklyExcellent project management and planning skillsHow to Apply: First review our website at www.prageru.com. Read our annual report here. Submit a resume and cover letter. In your cover letter, include a section explaining how your values align with ours, and why you would want to specifically work at PragerU.What We Do: We promote American values through educational videos for people of all ages. People come to PragerU for a variety of reasons, but they all have one thing in common: They want to grow—intellectually, spiritually, emotionally, and physically. To learn more about PragerU, visit http://prageru.com.Compensation Range: The hourly range for this role is $25.00 - $30.00+ per hour.
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